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| My
state requires proof of course completion. How
do I get a certificate of completion? |
1. Once you
pass a course conclusion quiz with a grade of 80%
or higher, you'll find an online certificate of
completion immediately on the screen that can be
printed or saved for your records.
2. An email confirmation will be sent to the email
address you have provided in establishing your ronblank.com
account
3. The best way to retrieve your certificate of completion
is through the ronblank.com website. Simply login;
Beneath the login you can then click the “View
Transcript” link. All courses you have passed
will have a certificate of completion available to
view and print directly from your transcript.
|
 |
| How
many credits will I receive? |
| Generally, you
will receive one (1) credit for each course successfully
completed. Successful completion is a score of 80%
or better on the final exam. Our courses qualify
for 60 minutes of education. Generally, 60 minutes
of educational activity is equivalent to 1 AIA Learning
Unit (LU), 1 Professional Development Unit (PDH).
or 1/10 Continuing Education Unit (CEU). A point
one CEU (.1) is equal to one hour or one LU Hour.
One CEU is equal to ten hours or 10 LU Hours. State
definitions vary so please refer to your licensing
board for specific criteria. All of our courses qualify
for Health, Safety and Welfare (HSW) credit. |
|
| What
is your privacy policy? |
| We never make
our database available to third parties. Your personal
information is not distributed to mailing lists.
Our courses are the equivalent of electronic brown
bag seminars. That means you sign in to confirm attendance
and we use the information to process credits. The
only parties with access to your information are
RBA, Inc. and the course sponsors. Both RBA and the
course sponsors use your information to process your
continuing education credits and update our provider
transcripts. Sponsors receive course reports for
their respective courses. These reports include your
contact information (for demographic studies and
verification purposes) but none of your professional
information (registration numbers). If you feel your
privacy has been violated, send us an email requesting
removal and we will delete your record from the database. |
|
| Can
I retake the same courses every year and receive
continuing education credit? |
| Yes, you can retake
the same courses every year but you will NOT receive
credit. The AIA, and most US states, require you
wait 3 years to receive credit for a repeat program.
However, if the sponsor modifies the program (at
least 25%) and we change the program number, the
course is available for credit. Before you take a
course, review your RBA or AIA transcript to verify
the course numbers. We review courses every year
with the subject matter experts to assure the material
is the most current. During reviews, we often make
revisions. When we revise courses, we resubmit the
new course to AIA for approval and post the course
with a new course number. Our best efforts to bring
you accurate information do not supercede the professional
responsibility to act prudently. Please read our
content disclaimer for course liability restrictions. |
|
| How
do I know if my state has mandatory continuing
education? |
| One way to find
out if your state has a mandatory continuing education
requirement is to contact your state board. Another
way is to visit the AIA website at this link and
follow the information to the states you do business
in. http://aia.org/education/ces/mcechart/AIAS074700 |
|
| How
do you report credits to the AIA? |
| Every time you
complete a course, our database records your course
completion and then forwards an email with your AIA
number, name and course information to two people
(RBA Office Manager and RBA Web administrator). We
have triple back-up documentation of your credits.
Every Friday, our Office Manager processes your credit
through the AIA transcript office online via an electronic
course attendance upload. Upon receipt, the AIA system
will match the course participant information (name
and AIA number) with provider information (RBA) and
update your transcript. Despite the available electronic
efficiency, it's not unusual for this process to
take 2-3 weeks. If you suspect an RBA processing
error, contact us. If you suspect an AIA reporting
error contact the transcript office at AIAMemberCareCES@aia.org.
You can also check your RBA and AIA transcripts online
anytime. |
|
| Will
you report my state credits? |
No, we do not
report your LU credits for your states
with MCE. We only process credits through the AIA.
After successfully completing a course you can view
and
print your certificate of completion, a notification
is sent to your email address for your records. To
view or print one from the RBA transcript center
(account management). Please use your username and
password to login and update your information. If
you wish to receive a hard copy of your certificate
please contact Carol Davis. Please send all requests
through email or call 800-248-6364, include your "Name" and
the "Course Title". and "Number".
I received an affidavit for one course but not for
the another I
took. Am I going to receive credit for both?
Yes, you will receive credit. For new courses or courses we randomly audit,
we email affidavits asking you to verify the relative time spent viewing
a course. We audit courses to confirm the time spent so we can award appropriate
credit. If the average time to complete a course is more than 1 hour, we
can offer more credit for the course. Likewise, if the average time is
less than 1 hour, we have to add content. |
|
| How
can you offer courses for FREE? What's the catch? |
| Our courses are
free for design professionals because our sponsors
fund the effort. Our sponsors use the online course
to supplement their face-to-face seminars. |
|
| Should
I self report my credits? |
| Not if you're
an AIA member, we will process your credits for you.
All AIA/CES providers are REQUIRED to process credits
for AIA members. If you encounter a provider who
expects you to self-report, please notify the AIA. |
|
| Yes. If you're
NOT an AIA member, you need to self-report your credits
to your organization/association. RBA provides certificates
of completion which can be retrieved via your transcript
upon login. |
|
| Are
the online courses available in other delivery
methods? |
| Some courses
are also available as Lunch & Learn courses provided
by InfoSpec, Inc. If you would
like to receive a Face-to-Face presentation from
one of
our
sponsors or providers,
contact us (give us your name, firm name, and preferred
contact method...email, phone, etc.) and we'll have
a representative contact you to schedule a program.
We also offer our CE Academy seminars provided by
CE Academy, Inc. which works with over 50 AIA components
nationwide each
year.
If you wish to find out when we will be in your area
please contact events@ceacademyinc.com. |
|
| What
classification of learning activity are the online
courses? |
| Presently, all
of our courses are passive activities that meet the
self-directed study requirement for the individual
state boards. Although AIA sets no limits on the
number of self-directed study programs, most states
limit the amount of self-directed coursework for
credit. As technology evolves, so too will our interaction
as well as our course activity. |
|
| Why
do I get an Internal Server Error? |
To use the test
feature of our website, you must enable javascript & cookies
in your browser. The temporaray cookie keeps your
account open during login and permits the test feature
to write your score to the online database. If you
disable cookies, you will receive a "Internal
Server Error" when the test attempts to write
to the database.
To enable cookies & javascript in Microsoft Internet Explorer: Enable
Cookies: From the menu bar, select <Tools>, <Internet Options>.
Select the "Security" tab. Select the "Internet" zone.
Click the "Custom Level" button. Under the "Cookies" heading,
select "Enable" for both options.
Enable Javascript: <Tools>, <Internet Options>. Select the "Security" tab.
Select the "Internet" zone. Click the "Custom Level" button.
Under the "Scripting" heading, select "Enable" for
all options. |
|
| What
do I do if I get User Get Failed Error? |
| If you get a User
Get Failed Error message after submitting the test
please make sure that you have your browser set to
accept cookie handling. To set please do the following: |
| 1. While using
Internet Explorer go to Tools and scroll down to
Internet Options. |
| 2. Go to the Privacy
Tab and around the middle of the screen you should
see a button labled Advanced, click on it. |
| 3. Make sure that
Override cookie handling is checked and both First
and Third party cookies are set to accept. |
| 4. Click OK and
then close your browser. Then open Internet Explorer
and go and take as many test and courses as you want,
you are set. |
